Introduction

Welcome to the Rootz & Kolture Restaurant website (www.rootznkolture.co.uk). These Terms and Conditions govern your use of our website and the purchase of goods through third-party platforms integrated into our site, including Square Space. By using our website, you agree to comply with these terms.

1. Company Information

• Business Name: Mama Jemimah’s Kitchen Limited T/a Rootz & Kolture
  Restaurant
• Registered Office: 59 Bondgate, Darlington DL3 7JJ
• Company Registration Number: 13811640
• VAT Registration Number: TBA
• Contact Information: info@rootznkolture.co.uk

2. Ordering

• Orders are processed through third-party platform (Square Space) integrated into our website. The terms and conditions of these platforms apply to your orderbin addition to our own.
• You are responsible for ensuring that your order details are accurate. Once an order is confirmed, it cannot be cancelled or modified without our consent.
• We reserve the right to refuse any order or to terminate your use of our website for any reason.

3. Prices

• All prices listed on our website are in GBP and include VAT, where applicable.
• Prices may change from time to time, but these changes will not aXect orders that have already been confirmed.

4. Payment

• Payments are processed by the respective third-party platforms (Square Space). You agree to abide by their payment terms.
• We do not store any of your payment information on our site.

5. Delivery

• Our delivery policy is outlined in the Delivery Policy document available on our
  website.
• Please refer to this policy for information regarding delivery times, charges, and areas of service.
  • In the event of a delivery issue, please contact us directly.

6. Refunds and Returns

• Due to the perishable nature of food products, we do not accept returns or oXer refunds unless there is an issue with the order (e.g., incorrect item, missing item, or food safety concern).
• Refund requests must be submitted through the platform used to place the order.

7. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising out of your use of our website or the purchase of our products through third-party
  platforms.
• Our liability is limited to the amount paid for the products ordered.

8. Intellectual Property

• All content on our website, including images, logos, and text, is owned by or licensed to Mama Jemimah’s Kitchen Limited. You may not reproduce, distribute, or modify any content without our prior written consent.

9. Governing Law

• These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms and Conditions

• We reserve the right to update or modify these Terms and Conditions at any time.
  Changes will be posted on our website, and it is your responsibility to review them periodically.