Introduction

This Privacy Policy explains how Mama Jemimah’s Kitchen Limited T/a Rootz & Kolture Restaurant (referred to as “we,” “us,” or “our”) collects, uses, and protects your personal data when you visit our website (www.rootznkolture.co.uk) and place orders through third-party platforms.

1. Information We Collect

We may collect the following types of personal data:

Contact Information: Name, email address, phone number.
Order Information: Details of orders placed through third-party platforms (Square Space).
Payment Information: We do not collect or store payment information.
Payments are processed by third-party platforms.
Website Usage Information: IP addresses, cookies, and browsing data for analytics purposes.

2. How We Use Your Information

We use your personal data to:

Process and fulfil your orders through third-party platforms.
Communicate with you regarding your orders or customer service inquiries.
Improve our website and services through analytics and user feedback.
Comply with legal obligations and protect our legal rights.

3. Sharing Your Information

We may share your personal data with:

Third-party platforms: To process and fulfil your orders (Square Space).
Service providers: For website hosting, analytics, and customer support services.
Legal authorities: When required by law or to protect our rights and interests.

4. Cookies

Our website uses cookies to enhance your user experience. Cookies help us understand how visitors interact with our website, allowing us to improve our services.
You can adjust your cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no online data transmission can be guaranteed to be completely secure.

6. Your Rights

You have the following rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.
Rectification: You can request that we correct any inaccurate or incomplete data.
Erasure: You can request that we delete your personal data, subject to certain conditions.
Restriction: You can request that we restrict the processing of your personal data in certain circumstances.
Objection: You can object to the processing of your personal data for marketing purposes.
To exercise any of these rights, please contact us at info@rootznkolture.co.uk

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and it is your responsibility to review the updated policy periodically.

8. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: info@rootznkolture.co.uk
Phone: 01325787970